At Mal Bat, we are fully transparent about how your personal information is collected, used, and protected. Read this Privacy Policy to understand how your data is managed.
Your privacy is our top priority at Mal Bat. Here are our core commitments to you.
Mal Bat (malbat.ws) is a trusted online gaming platform in Bangladesh. We believe your personal data belongs to you, and keeping it safe is one of our most important responsibilities.
This Privacy Policy explains how Mal Bat collects your personal information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties. By using our platform, you are deemed to have consented to this Privacy Policy.
Mal Bat's privacy policy has been developed in line with international standards. We want you to enjoy gaming on our platform with complete peace of mind and no concerns about your data. Feel free to reach out to us with any questions or concerns.
This Privacy Policy applies solely to the malbat.ws website and the Mal Bat mobile app. Mal Bat is not responsible for the privacy practices of any third-party websites or applications.
Mal Bat collects two types of information from you — what you provide directly, and what is collected automatically.
Information you provide directly:
| Data Type | Example | Necessity |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Mandatory |
| Contact Information | Mobile number, email address | Mandatory |
| Financial Information | Mobile banking number, transaction history | Mandatory |
| KYC Documents | National ID, passport, proof of address | During verification |
| Account Information | Username, password (encrypted) | Mandatory |
Automatically Collected Information:
Mal Bat collects your information through various means. You will be informed of the purpose of collection in each case before it takes place.
Mal Bat never collects additional information without your consent. Every instance of data collection has a clear legal basis — whether to fulfill a contractual obligation, comply with a legal requirement, or act on your direct consent.
Mal Bat uses your information only for specific, legitimate purposes. We never use data for anything unrelated to those purposes.
If your information is used for any undisclosed or unauthorized purpose, please let us know — we will take immediate action.
Mal Bat never sells or rents your personal information. However, certain data may be shared in the following limited circumstances:
All third parties that process data on behalf of Mal Bat operate under strict data processing agreements and are not permitted to use your information for any other purpose.
Mal Bat uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help enhance your browsing experience.
Types of cookies we use:
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Mal Bat does not retain your information longer than necessary. Retention periods are determined by the type of data:
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as the account remains active |
| Financial transaction records | 5 years after account closure |
| KYC Documents | 3 years after account closure |
| Customer Support Contact | 2 years from the date of contact |
| Session Logs & IP Information | 12 months |
| Analytics Data | Indefinite after anonymization |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.
You have a number of important rights over your personal data. Mal Bat respects these rights and is committed to upholding them.
To exercise these rights support@malbat.wsEmail us at . We will respond within 30 business days.
Mal Bat uses industry-leading security technology to protect your data. Our security framework is multi-layered and continuously updated.
In the event of a data breach that puts your information at risk, Mal Bat will notify you and the relevant authorities within the timeframe required by law.
Mal Bat is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.
Age is verified at the time of registration. Should a minor's data enter our system and come to our attention for any reason, the account will be immediately closed and all associated data deleted.
If you believe your child under the age of 18 has opened an account on Mal Bat, please contact us immediately at support@malbat.wsto reach us. We will take prompt action.
Mal Bat reserves the right to update this privacy policy as needed. Changes may be driven by new legal requirements, the introduction of new features, or improvements to our security practices.
For significant changes, we will notify you in the following ways:
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your matter with the utmost care.
We aim to resolve all complaints within 30 business days. If you feel our resolution is unsatisfactory, you may escalate your complaint to the relevant regulatory authority.